Privacy Policy
Privacy Policy
Last updated: 22 April 2026
This Privacy Policy describes how Evelyn & Rose Mount Beauty (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
By using our website and services, you agree to this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Any changes will be posted on this page with an updated date.
2. Personal Information We Collect
a. Information You Provide Directly
When you interact with our store, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details
- Order information
- Customer service messages
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website activity (pages viewed, clicks, time spent)
This is collected via cookies and analytics tools.
c. Information from Third Parties
We may receive information from:
- Payment providers
- Shipping partners
- Advertising platforms (such as Meta or Google)
- Shopify and related e-commerce services
3. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send updates about your order
- Send marketing emails (if you have opted in)
- Prevent fraud and abuse
- Comply with legal obligations
4. Cookies
We use cookies to improve your browsing experience and analyze website traffic.
You can disable cookies in your browser settings, but some features of our website may not function properly.
5. Sharing Your Information
We may share your data with:
- Payment providers (to process payments)
- Shipping partners (to deliver orders)
- Marketing platforms (for advertising purposes)
- Service providers who help run our business
- Authorities if required by law
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Opt out of marketing communications
To exercise your rights, contact us at:
support@evelyn-rose.com
7. Children's Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.
8. Data Retention and Security
We retain your data only as long as necessary for operational and legal purposes.
We take appropriate measures to protect your data, but no system is completely secure.
9. International Data Transfers
Because we operate internationally, your data may be processed outside your country.
We take appropriate safeguards to ensure your data is protected.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these websites.
11. Contact
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: support@evelyn-rose.com