Shipping Policy

Last updated: 22 April 2026

At Evelyn & Rose Mount Beauty, we strive to make the ordering and delivery process as smooth and transparent as possible.

Processing Time

Once an order is placed, we require 1–3 business days to process it.

Orders placed during weekdays are typically processed within 24 hours. Orders placed on weekends or holidays may take slightly longer.

Delivery Time

After processing, your order is shipped and the average delivery time is 7–15 business days, depending on your location and shipping conditions.

Please note that delivery times are estimates and may vary due to external factors such as logistics delays or high demand.

Shipping Costs

We offer free shipping on all orders.
There are no hidden fees and no minimum order requirement.

Order Process

Placing an order at Evelyn & Rose Mount Beauty is simple:

Select your product and add it to your cart
Proceed to checkout and enter your shipping details
Choose your preferred payment method
Complete your order securely

All payments are SSL-encrypted to ensure a safe and secure transaction.

Shipping & Fulfilment

All orders are processed through our international fulfillment network.

To maintain fair pricing and efficiency, orders may be shipped from different warehouses and consolidated within our logistics system.

Once your order has been shipped, you will receive a tracking number via email.

Tracking Your Order

You can track your order using the tracking link provided in your confirmation email.

If your tracking status shows “In transit”, this means your package is on its way to you.

Delays

During busy periods such as promotions or sales, processing and delivery times may be slightly longer than usual.

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct before completing your order.

If an incorrect address is entered:

If the order has not yet been shipped, we may be able to update it
If the order has already been shipped, changes are no longer possible

Contact

If you have any questions about your order or shipping, please contact us at:
support@evelyn-rose.com

Our support team will respond within 24 hours.